Cross-Cultural Communication

Cross-Cultural Communication

To build paths of inclusion that ensure culturally and linguistically diverse have equity in the various spheres of influence of our society.


Private Course
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Responsible Katya Nayman
Last Update 07/15/2024
Completion Time 15 hours 12 minutes
Members 6
Intermediate Basic Certification
  • Introduction
    • Bubbles E-Learning Services
    • Overview and Acknowledgements
      10 xp
    • Spheres and Influence
      10 xp
    • Flip The Script - English
    • Flip The Script - French Subtitles
    • Cashier - English
    • Equality, Diversity and Inclusion
      10 xp
    • Learning Objectives
      10 xp
    • Demographics in Canada
      10 xp
    • The Economic Picture
      10 xp
  • Cultural Basics Principle 1: Driver Principle
    • What is culture
      10 xp
    • Perspective
      10 xp
    • Relationships
      10 xp
    • Surroundings and Traditions
      10 xp
    • #1: Driver Principle
      10 xp
  • Cultural Basics Principle 2: Autopilot Principle
    • Unconsious Culture - Card Trick
    • Unconscious Culture_Look, See, Watch
    • Dimensions of Culture
      10 xp
    • #2:Autopilot Principle
      10 xp
  • Cultural Basics Principle 3: The Starting Point Principle
    • Ethnocentricity
      10 xp
    • #3: The Starting Point Principle
      10 xp
    • Avoiding Stereotyping
      10 xp
    • Debunking Stereotypes—The Family Gathering
      10 xp
  • Cultural Basic Principle 4: Cultural Nudge Principle
    • DISC Cultural Personalities
      10 xp
    • Cultural Personalities—Values
      10 xp
    • Cultural Nudge
      10 xp
    • Cultural Differences in Personality Alignment
      10 xp
    • #4: Cultural Nudge Principle
      10 xp
    • Know your Nudge
      10 xp
  • Cultural Basic Principle 5: Diesel Principal
    • #5:Diesel Rule
      10 xp
    • Building Culture
      10 xp
    • First 5 Principle Recap
  • Effective Intercultural Communication
    • Interpersonal communication
      10 xp
    • Non-Verbal Communication and misunderstandings
    • Communication & Cultural Projection
    • Conversational Rhythms
      10 xp
    • Emotional Display Graph
      10 xp
    • Understanding Implied Speech_Part 1 (The Long Drive)
    • Understanding Implied Speech_Part 2
      10 xp
    • Indirect Speech _Conflict Avoidance_Part 1
    • Indirect Speech_Conflict Avoidance_Part 2
      10 xp
    • #6 Principle: Looking Glass Effect​
      10 xp
  • Communication Cutting Through The Fog
    • Communication Techniques #1: Concept Checking
      10 xp
    • Communication Techniques #2: Benefit First Positioning
      10 xp
    • Reflect:What Are You Saying When You’re Not Saying Anything?
    • Six Principle Summary
    • Optional Communication Exercise: Intent vs. Method
  • Assisting Vulnerable People
    • Crossing Cultures Assisting Vulnerable Newcomers
      10 xp
    • Independents vs. Refugees & High-Needs
      10 xp
    • Understanding the Journey
      10 xp
    • 10 Rules Overview
      10 xp
    • Group 1: Team Rules
      10 xp
    • Group 2: Fishing Rules
      10 xp
    • Understanding PTSD
      10 xp
    • Group 3: PTSD Rules
      10 xp
    • Group 4: Communication Rules
      10 xp
    • Rule 10: Enjoy yourself
  • Optional Session: Police—Serving Diverse Communities
    • Tasks and Roles
    • Great Service
      10 xp
    • Scenarios
  • Certification
    • Check your Knowledge
      10 xp
    • Cross-Cultural Communication Certificate