Cross-Cultural Communication
To build paths of inclusion that ensure culturally and linguistically diverse have equity in the various spheres of influence of our society.
Intermediate
Basic
Certification
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Introduction
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Bubbles E-Learning Services
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Overview and Acknowledgements10 xp
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Spheres and Influence10 xp
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Flip The Script - English
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Flip The Script - French Subtitles
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Cashier - English
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Equality, Diversity and Inclusion10 xp
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Learning Objectives10 xp
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Demographics in Canada10 xp
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The Economic Picture10 xp
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Cultural Basics Principle 1: Driver Principle
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What is culture10 xp
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Perspective10 xp
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Relationships10 xp
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Surroundings and Traditions10 xp
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#1: Driver Principle10 xp
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Cultural Basics Principle 2: Autopilot Principle
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Unconsious Culture - Card Trick
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Unconscious Culture_Look, See, Watch
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Dimensions of Culture10 xp
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#2:Autopilot Principle10 xp
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Cultural Basics Principle 3: The Starting Point Principle
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Ethnocentricity10 xp
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#3: The Starting Point Principle10 xp
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Avoiding Stereotyping10 xp
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Debunking Stereotypes—The Family Gathering10 xp
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Cultural Basic Principle 4: Cultural Nudge Principle
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DISC Cultural Personalities10 xp
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Cultural Personalities—Values10 xp
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Cultural Nudge10 xp
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Cultural Differences in Personality Alignment10 xp
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#4: Cultural Nudge Principle10 xp
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Know your Nudge10 xp
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Cultural Basic Principle 5: Diesel Principal
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#5:Diesel Rule10 xp
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Building Culture10 xp
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First 5 Principle Recap
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Effective Intercultural Communication
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Interpersonal communication10 xp
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Non-Verbal Communication and misunderstandings
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Communication & Cultural Projection
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Conversational Rhythms10 xp
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Emotional Display Graph10 xp
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Understanding Implied Speech_Part 1 (The Long Drive)
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Understanding Implied Speech_Part 210 xp
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Indirect Speech _Conflict Avoidance_Part 1
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Indirect Speech_Conflict Avoidance_Part 210 xp
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#6 Principle: Looking Glass Effect10 xp
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Communication Cutting Through The Fog
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Communication Techniques #1: Concept Checking10 xp
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Communication Techniques #2: Benefit First Positioning10 xp
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Reflect:What Are You Saying When You’re Not Saying Anything?
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Six Principle Summary
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Optional Communication Exercise: Intent vs. Method
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Assisting Vulnerable People
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Crossing Cultures Assisting Vulnerable Newcomers10 xp
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Independents vs. Refugees & High-Needs10 xp
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Understanding the Journey10 xp
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10 Rules Overview10 xp
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Group 1: Team Rules10 xp
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Group 2: Fishing Rules10 xp
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Understanding PTSD10 xp
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Group 3: PTSD Rules10 xp
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Group 4: Communication Rules10 xp
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Rule 10: Enjoy yourself
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Optional Session: Police—Serving Diverse Communities
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Tasks and Roles
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Great Service10 xp
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Scenarios
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Certification
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Check your Knowledge10 xp
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Cross-Cultural Communication Certificate
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