MCAF provides a Income Tax Clinic for eligible newcomers with volunteer support in multiple languages to e-file with Canada Revenue Agency (CRA) during March and April every year. Volunteers are needed to support this activity. As a Income Tax Clinic volunteer, your specific duties are:
- Prepare and file basic income tax returns for eligible tax payers in accordance with CRA guidelines, using the Community Volunteer Income Tax Program tax software provided
- Contact taxpayer for clarification of information when necessary
- Report any questions or concerns to the Program Coordinator
- Protect the taxpayer's privacy by never using or divulging any information provided by the taxpayer for any purpose other than the preparation of his/her income tax return
- If there is a transmission problem the return can be printed and the taxpayer must mail in the return
- Delete all electronic copies of the taxpayer's return, no later than 48 hours after its transmission to and acceptance by the Canada Revenue Agency
- Work in conjunction with the Program Coordinator to carry out the mandate of the program, following documented procedures accurately
SCHEDULE: One or two days a week for March and April
LENGTH OF COMMITMENT NECESSARY: 1 – 2 Months
Responsibilities
- Prepare file documents
- Fulfill the tax forms
- Qualify the customer needs
- Protect the clients' information
- Answer questions or concerns from clients
Must Have
- At least 18 years of age
- Experience preparing tax returns
- Ability to work well within a team
- Punctuality and attention to detail
- Basic computer and excellent math skills
Nice to have
- Previous experience tax return preparation
- Additional languages
- Strong communication and interpersonal skills
- Relevant online training provided by
Revenue Canada