Tax Clinic Volunteers

Fredericton, Canada

MCAF provides a Income Tax Clinic for eligible newcomers with volunteer support in multiple languages to e-file with Canada Revenue Agency (CRA) during March and April every year.  Volunteers are needed to support this activity. As a Income Tax Clinic volunteer, your specific duties are:

  • Prepare and file basic income tax returns for eligible tax payers in accordance with CRA guidelines, using the Community Volunteer Income Tax Program tax software provided
  • Contact taxpayer for clarification of information when necessary 
  • Report any questions or concerns to the Program Coordinator
  • Protect the taxpayer's privacy by never using or divulging any information provided by the taxpayer for any purpose other than the preparation of his/her income tax return 
  • If there is a transmission problem the return can be printed and the taxpayer must mail in the return 
  • Delete all electronic copies of the taxpayer's return, no later than 48 hours after its transmission to and acceptance by the Canada Revenue Agency
  • Work in conjunction with the Program Coordinator to carry out the mandate of the program, following documented procedures accurately

SCHEDULE: One or two days a week for March and April

LENGTH OF COMMITMENT NECESSARY: 1 – 2 Months 

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Prepare file documents
  • Fulfill the tax forms
  • Qualify the customer needs
  • Protect the clients' information
  • Answer questions or concerns from clients

Must Have

  • At least 18 years of age
  • Experience preparing tax returns
  • Ability to work well within a team
  • Punctuality and attention to detail
  • Basic computer and excellent math skills

Nice to have

  • Previous experience tax return preparation
  • Additional languages
  • Strong communication and interpersonal skills
  • Relevant online training provided by Revenue Canada