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CRÉER DES LIEUX DE TRAVAIL ET DES COMMUNAUTÉS INCLUSIVES

CRÉER DES LIEUX DE TRAVAIL ET DES COMMUNAUTÉS INCLUSIVES

construire des voies d’inclusion qui garantissent l’équité aux diversités culturelles et linguistiques dans les différentes sphères d’influence de notre société.


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Responsable Katya Nayman
Dernière mise à jour 2024-07-15
Temps d'achèvement 15 heures 12 minutes
Membres 6
Intermédiaire Élémentaire Certification
  • Introduction
    • Bubbles E-Learning Services
    • Overview and Acknowledgements
      10 xp
    • Spheres and Influence
      10 xp
    • Flip The Script - English
    • Flip The Script - French Subtitles
    • Cashier - English
    • Equality, Diversity and Inclusion
      10 xp
    • Learning Objectives
      10 xp
    • Demographics in Canada
      10 xp
    • The Economic Picture
      10 xp
  • Bases culturelles
    • What is culture
      10 xp
    • Perspective
      10 xp
    • Relationships
      10 xp
    • Surroundings and Traditions
      10 xp
    • #1: Driver Principle
      10 xp
  • Cultural Basics Principle 2: Autopilot Principle
    • Unconsious Culture - Card Trick
    • Unconscious Culture_Look, See, Watch
    • Dimensions of Culture
      10 xp
    • #2：Autopilot Principle
      10 xp
  • Cultural Basics Principle 3: The Starting Point Principle
    • Ethnocentricity
      10 xp
    • #3: The Starting Point Principle
      10 xp
    • Avoiding Stereotyping
      10 xp
    • Debunking Stereotypes—The Family Gathering
      10 xp
  • Cultural Basic Principle 4: Cultural Nudge Principle
    • DISC Cultural Personalities
      10 xp
    • Cultural Personalities—Values
      10 xp
    • Cultural Nudge
      10 xp
    • Cultural Differences in Personality Alignment
      10 xp
    • #4: Cultural Nudge Principle
      10 xp
    • Know your Nudge
      10 xp
  • Cultural Basic Principle 5: Diesel Principal
    • #5：Diesel Rule
      10 xp
    • Building Culture
      10 xp
    • First 5 Principle Recap
  • Effective Intercultural Communication
    • Interpersonal communication
      10 xp
    • Non-Verbal Communication and misunderstandings
    • Communication & Cultural Projection
    • Conversational Rhythms
      10 xp
    • Emotional Display Graph
      10 xp
    • Understanding Implied Speech_Part 1 (The Long Drive)
    • Understanding Implied Speech_Part 2
      10 xp
    • Indirect Speech _Conflict Avoidance_Part 1
    • Indirect Speech_Conflict Avoidance_Part 2
      10 xp
    • #6 Principle: Looking Glass Effect​
      10 xp
  • Communication Cutting Through The Fog
    • Communication Techniques #1: Concept Checking
      10 xp
    • Communication Techniques #2: Benefit First Positioning
      10 xp
    • Reflect：What Are You Saying When You’re Not Saying Anything？
    • Six Principle Summary
    • Optional Communication Exercise: Intent vs. Method
  • Assisting Vulnerable People
    • Crossing Cultures Assisting Vulnerable Newcomers
      10 xp
    • Independents vs. Refugees & High-Needs
      10 xp
    • Understanding the Journey
      10 xp
    • 10 Rules Overview
      10 xp
    • Group 1: Team Rules
      10 xp
    • Group 2: Fishing Rules
      10 xp
    • Understanding PTSD
      10 xp
    • Group 3: PTSD Rules
      10 xp
    • Group 4: Communication Rules
      10 xp
    • Rule 10: Enjoy yourself
  • Optional Session: Police—Serving Diverse Communities
    • Tasks and Roles
    • Great Service
      10 xp
    • Scenarios
  • Certification
    • Vérifiez vos connaissances
      10 xp
    • Cross-Cultural Communication Certificate